QuickBooks Desktop 2022 Bank Import Not Working — How to Fix
QuickBooks Desktop 2022 bank imports stopped working in May 2025 when Intuit discontinued Web Connect as part of their 3-year sunset policy. This follows the same pattern as QB 2020 (May 2023) and QB 2021 (May 2024). Your bank’s .qbo or .ofx file is still valid. The fix: convert it to .iif format using a free online converter, then import via File → Utilities → Import → IIF Files. No QuickBooks Online subscription needed.
Error Message
QuickBooks is unable to verify the Financial Institution information for this download. OR "This feature is no longer available for your version of QuickBooks."
Why Did QuickBooks Desktop 2022 Stop Importing Bank Files?
In May 2025, Intuit discontinued all online services for QuickBooks Desktop 2022, including Web Connect bank imports. This follows the same pattern as QB Desktop 2020 (discontinued May 2023) and QB Desktop 2021 (discontinued May 2024).
Your bank's .qbo file is still valid. The problem is that QuickBooks 2022 now refuses to process it. Intuit's intent is to push users toward QuickBooks Online.
How to Keep Importing Bank Transactions into QB Desktop 2022
- Option 1 (Recommended): Upload your bank's .qbo or .ofx file to our free QBO to IIF converter. Download the .iif file and import via File → Utilities → Import → IIF Files. Takes 30 seconds.
- Option 2: Download transactions in CSV from your bank
- Reformat columns as Date, Description, Amount
- Import via File → Utilities → Import → Excel Files
- Note: CSV import works but is tedious for large transaction sets
- The QBO to IIF conversion method is faster and less error-prone
Recommended: Convert QBO/OFX to IIF
Upload your bank's .qbo or .ofx file and download a .iif file ready for import. File → Utilities → Import → IIF Files. Done in seconds.
Convert Your File Free →Frequently Asked Questions
When did QuickBooks Desktop 2022 stop working for bank imports?
Intuit ended Web Connect support for QuickBooks Desktop 2022 in May 2025, following the same 3-year sunset policy applied to QB 2020 and 2021.
Can I still use QuickBooks Desktop 2022 for other tasks?
Yes. All offline functions — invoicing, entering transactions, running reports — still work. Only online services like bank feeds were cut off.
Do I need to upgrade to QuickBooks Online?
No. Using a QBO-to-IIF converter is a reliable alternative that lets you keep using QB Desktop 2022 with your existing bank files.
What file does my bank provide and what do I need?
Most banks provide .qbo or .ofx files for download. Our converter accepts both and outputs a .iif file that QB Desktop 2022 can import.
Software Developer & AI Engineer based in Japan
Kenta built QBOConverter after encountering this exact QuickBooks error while supporting a client. He writes about practical fixes for accounting software edge cases.