QuickBooks OL-222 Error: What It Means and How to Fix It
The OL-222 error means QuickBooks Desktop has lost its Web Connect access for your version. Intuit discontinued it for QB Desktop 2020 (May 2023), 2021 (May 2024), and 2022 (May 2025). Your bank’s file is fine. The fix: convert your .qbo or .ofx file to .iif format, then import it via File → Utilities → Import → IIF Files — no active Intuit connection required.
Error Message
QuickBooks is unable to verify the Financial Institution information for this download. (OL-222)
Why Am I Seeing OL-222?
The OL-222 error occurs when QuickBooks Desktop tries to use Web Connect to import a .qbo file from your bank, but the connection has been terminated by Intuit.
Starting in May 2023, Intuit began phasing out Web Connect support for QuickBooks Desktop 2020. This was followed by QuickBooks Desktop 2021 in May 2024, and QuickBooks Desktop 2022 in May 2025.
Your bank is not the problem. Intuit deliberately cut off the Web Connect protocol for discontinued versions to push users toward QuickBooks Online. The .qbo file your bank provides is perfectly valid — QuickBooks just refuses to accept it.
Manual Workaround: Import via CSV
- Open your .qbo file in a text editor (it's XML/SGML format)
- Extract the transaction data: dates, amounts, and descriptions
- Create a CSV file with columns: Date, Description, Amount
- In QuickBooks Desktop, go to File → Utilities → Import → Excel Files
- Follow the import wizard to map your columns
- This works but is tedious for large transaction sets and error-prone
Automatic Solution: Convert QBO to IIF
Instead of manually extracting data, use our free converter. Upload your .qbo file and download a .iif file that QuickBooks Desktop imports natively — no Web Connect needed.
Convert Your File Free →Frequently Asked Questions
What does OL-222 mean in QuickBooks?
OL-222 means QuickBooks cannot verify the financial institution data in your .qbo file. This typically happens after Intuit discontinued Web Connect support for your version of QuickBooks Desktop.
Can I still import bank transactions into QuickBooks Desktop 2020?
Yes, but not via Web Connect (.qbo direct import). You can convert your .qbo file to .iif format using our free tool, then import the .iif file through File → Utilities → Import → IIF Files.
Is the OL-222 error a problem with my bank?
No. The OL-222 error is caused by Intuit discontinuing Web Connect support for older QuickBooks Desktop versions. Your bank's .qbo file is valid.
Software Developer & AI Engineer based in Japan
Kenta built QBOConverter after encountering this exact QuickBooks error while supporting a client. He writes about practical fixes for accounting software edge cases.